A member of Skate Canada (Central Ontario), Acton Skating Club expects all skaters to adhere to the rules of both Skate Canada and the rules and regulations set out by the club. More information on Skate Canada can be found at the following sites:
CODE OF CONDUCT
All skaters, parents, and guardians must adhere to our Codes of Conduct
Acton Skating Club from time to time takes photographs or video of the skaters. Any photograph or video may be included on our website or facebook page, in the local newspapers, or any other Club related document, information sheet or advertising relating to the Club. The use of photographs and video will be limited to these purposes.
HELMET & FACE MASK POLICY
PreCan Skaters and "Tots" from Parent & Tot sessions require both a CSA approved hockey helmet and a face mask.
CanSkate Skaters require a CSA approved hockey helmet; a face mask is optional, but recommended.
"All Skate Canada member clubs and skating schools who offer a CanSkate program must ensure all CanSkate and Adult CanSkate participants up to and including Stage 5 must wear a CSA approved hockey helmet while on the ice."
Hockey helmets are designed to help protect against head injuries occurring on ice, whether from a fall or collision. A bicycle helmet, for example, is designed to protect against head injuries should a fall occur while riding a bicycle. It is important to ensure that when a skater is on the ice, they are protected with equipment designed for their sport or activity.
Acton Skating Club shall not in any way be responsible for loss of property, damage, or injuries to persons, including participants while on the premises. Membership will be closed for any session which becomes filled. The Club reserves the right to change categories or ice times at any times during the skating year, cancel programs where minimum registration levels are not met, an pre-empt ice times for test days and competitions. The Acton Skating Club and Town of Halton Hills are not required to make up lost time or compensate customers for closing arenas due to Acts of God.
Participants are to attend all classes as scheduled for the program in which they are registered. In the event that a participant is unable to attend a scheduled class(es), make-up classes, refunds, or credits for the missed class(es) will not be provided.
Each skater must have a responsible person present in the arena when they skate. Please do not assume our coaches or staff are supervising your children.
Personal Identification Information
We may request personal identification information from you in connection with your use of, or participation in, membership registration for Acton Skating Club, our contests, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and in connection with other activities, services or resources we make available on any of our sites. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will never intentionally disclose any personal identification information about you as an individual user (such as, for example, your full name, street address, telephone number, credit card number or e-mail address) to any third party without having received your permission. If you do provide us with personal information for any of these activities, we may use it to conduct the activity. We may also use cookie technology (discussed in detail below) to improve your experience of these activities, including remembering your preferences, customizing the content and advertisements that you see or authenticate your access to your personal information. In addition, in the event your personally identifiable information is requested as part of our surveys or polls, such personally identifiable information may be added to your registration information).
Acton Skating Club does not sell, rent or lease its member lists to third parties. Acton Skating Club may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Acton Skating Club may however share data with trusted partners such as for example help us perform statistical analysis. In such a case, we request that the partner limit the use of your personal information to the provision of the services to Acton Skating Club and we request that they maintain the confidentiality of your information.
Acton Skating Club keeps track of the Web sites and pages our customers visit within Acton Skating Club, in order to determine what Acton Skating Club services are the most popular. This data is used to deliver customized content and advertising within Acton Skating Club to customers whose behavior indicates that they are interested in a particular subject area.
Also, we may share aggregate statistical information with our partners, suppliers, advertisers, sponsors, licensors and other third parties, but we will not share any individual names, personal navigational or other personal information. For example, we may use a third-party advertising company to serve ads when you visit our Sites. We may share demographic and preference information with this company to allow them to display appropriate advertisements for you.
We have the following exceptions regarding the disclosure of your personal information: we will disclose your personal information, without notice, (a) to comply with any valid legal inquiry, order or process served on Acton Skating Club or the site; (b) to protect and defend the rights or property of Acton Skating Club; and, (c) to protect the personal safety of users of Acton Skating Club, or the public. We may also transfer user information, including personally identifiable information, to a successor corporate entity in connection with a corporate merger, consolidation, sale of assets or corporate division or other fundamental corporate change.
The Use of Cookie Technology
The Acton Skating Club Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Acton Skating Club pages, or register with Acton Skating Club sites or services, a cookie helps Acton Skating Club to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, and so on. When you return to the same Acton Skating Club Web site, the information you previously provided can be retrieved, so you can easily use the Acton Skating Club features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Acton Skating Club services or Web sites you visit.
Links To Other Sites
Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the contents or links that appear on these sites. In addition, these sites or services, including their contents and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy (policies) at all. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.
Access To/Correction of Information
If you would like to review any personal information we have retained about you, please send us an e-mail request for this information at e-mail. To help us address your request, please specify which information you wish to review. Once you have reviewed this information, at your request we will correct personal information about you that you state is erroneous. To request such a correction, please send an e-mail. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers although we will always make reasonable efforts to do so upon your request.
POSITION STATEMENT ON BULLYING
Bullying is a form of harassment and is considered to be “personal harassment” as defined in the Skate Canada Membership Complaint Policy section 9. (c). Skate Canada’s complaint policies are contained in the Policies and Procedures section of the rule book available on the Members Only portion of the Skate Canada web site under Technical & Programs > Rules > 2013 Official Rule Book > Policies & Procedures > Bylaws.
Statement of Intent
Skate Canada strongly condemns bullying, will not tolerate bullying by any of its members, and is committed to raising awareness of this issue and preventing and eliminating bullying behaviour within Skate Canada. Skate Canada recognizes that bullying can have a serious adverse impact on personal dignity, self-esteem, confidence, personal safety, performance, enjoyment of skating and of life itself. All Skate Canada members have the right to participate in a safe, supportive and caring environment free from harassment and they have the responsibility to contribute to the protection and maintenance of this environment.
What is Bullying?
Bullying is a form of personal harassment and includes physical or verbal abuse that occurs once or repeatedly and may involve an imbalance of power. Bullying is intended to hurt and humiliate the victim and may include:
- Insulting or derogatory remarks or gestures
- Rude or vulgar language or gestures
- Shouting, yelling, swearing, name-calling
- Persistent unwarranted criticism
- Public ridicule
- Verbal, written or physical threats and intimidation
- Hitting, kicking, pushing or other types of forceful physical contact
Bullying may occur in-person or through electronic means including e-mail, texting and social media.
What to do if you are bullied?
If a member has experienced bullying behaviour, or has witnessed another member being bullied, the member may submit a complaint to Acton Skating Club in confidence to e-mail. Acton Skating Club is dedicated to nurturing a culture that supports skating in a fun and friendly environment that challenges everyone to perform at their very best.
If needed, the member may submit a complaint to the Complaint Review Officer at the Skate Canada national office as per the process in the Skate Canada Membership Complaints, Hearing and Investigation Procedures Policy.
All requests are subject to approval by the Board of Directors.
Refund requests will be considered within the first 2 weeks of the session; a family credit may be issued after the second week.
The following fees are non-refundable: Skate Canada, Fundraiser (Raffle Tickets) fees, Volunteer fees.
No refunds will be given for missed sessions (e.g. due to illness) or sessions that are cancelled due to Test nights, inclement weather or building maintenance problems.
Medical refund requests must be submitted in writing to both email@example.com and firstname.lastname@example.org within 7 days of injury/ diagnosis and must include a signed and dated original letter from a medical doctor. Prorated medical refund requests are subject to approval by the Board of Directors.
An administrative fee of 35$ will be charged for refund processing.
Download a pdf of our Club Constitution.